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Services & Support

SERVICE AND SUPPORT

Comprehensive Services, Unparalleled Support

It is very important to ensure that your critical IT systems are available to support core business functions when you need them. However, maintaining IT systems in-house can be costly, and may leave you without high-level expertise. CMC provides regular management of your IT infrastructure and keeps it running to minimize downtime and maximize productivity. Your systems stay protected, available, and secure, and your employees stay productive.costly, and may leave you without high-level expertise. CMC provides regular management of your IT infrastructure and keeps it running to minimize downtime and maximize productivity. Your systems stay protected, available, and secure, and your employees stay productive.

CMC's Service and Support Capabilities

Response Time CMC has service workshops in Karachi, Lahore, Islamabad, and Faisalabad. These repair facilities are well equipped with latest tools, gadgets, reference anuals, and supplies needed for maintenance. Every service center has trained staff consisting of customer engineers and systems support engineers to solve hardware and software issues. These professionals take regular courses, both in the home country and abroad, to keep their knowledge updated with the latest developments in IT field.

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Response Time

Guaranteed response time for intra-city calls is two hours from receiving the call.

Setup and Installation

CMC provides service and installation facilities at customers door step. This starts from site designing, preparation, power and data cabling, physical installation of hardware equipment, testing and configuration and training.